Achieving service excellence: strategies for healthcare

Myron D. Fottler ; Robert C. Ford & Cherrill P. Heaton

1. Indian ed. - New Delhi: Pentagon Pr., 2007

Book, Printed Resource - XXIV, 420 S.

Locally available:

Universitäts- und Stadtbibliothek Köln, Hauptabteilung (DE-38), Bibliothekskatalog

Title:	Achieving service excellence: strategies for healthcare
Statement of Responsibility:	Myron D. Fottler ; Robert C. Ford & Cherrill P. Heaton
Author / Contributor:	Fottler, Myron D. [Autor/in] ; Ford, Robert C. [Autor/in] ; Heaton, Cherrill P. [Autor/in]
Link:	Inhaltsverzeichnis
Edition:	1. Indian ed
Publication:	New Delhi: Pentagon Pr., 2007
Media Type:	Book
Carrier Type:	Printed Resource
Pagination:	XXIV, 420 S.
ISBN:	8182742420; 9788182742420
Subject heading:	Gesundheitsfürsorge Qualitätssicherung Patient Zufriedenheit Organisation Effizienz Quality Assurance, Health Care / methods Health Services Administration Patient Satisfaction Clinical Competence Primary Health Care / methods Efficiency, Organizational
Additional details:	Sprache: Englisch hbz Verbund-ID: HT015288301

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