Achieving service excellence: strategies for healthcare

Myron D. Fottler ; Robert C. Ford ; Cherrill P. Heaton

Chicago, Ill.: Health Administration Press, 2002

Book, Printed Resource - XXIV, 422 S. : Ill.

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ZB MED - Informationszentrum Lebenswissenschaften, Köln (DE-38M), Bibliothekskatalog

Title:	Achieving service excellence: strategies for healthcare
Statement of Responsibility:	Myron D. Fottler ; Robert C. Ford ; Cherrill P. Heaton
Author / Contributor:	Fottler, Myron D. [Autor/in] ; Ford, Robert C. [Autor/in] ; Heaton, Cherrill P. [Autor/in]
Link:	Inhaltsverzeichnis
Related work:	ACHE management series
Publication:	Chicago, Ill.: Health Administration Press, 2002
Media Type:	Book
Carrier Type:	Printed Resource
Pagination:	XXIV, 422 S. : Ill.
ISBN:	1567931901; 9781567931907
Subject heading:	Quality Assurance, Health Care / methods Health Services Administration Patient Satisfaction Clinical Competence Primary Health Care / methods Efficiency, Organizational
Additional details:	Sprache: Englisch hbz Verbund-ID: HT014541334

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